• Joe Wilson

Torpoint Town Council - Case Study

Updated: Dec 9, 2020

Our account management team contacted Torpoint Town Council to outline our services and suggest ways we could help save the council both time and money through our comprehensive list of services.


Here are the results;

Photo courtesy of Julian Freeman


Background

"Torpoint is the Gateway of South East Cornwall and the Rame peninsula"

Torpoint lies at the mouth of the River Tamar, Cornwall, opposite Devonport dockyard and the city of Plymouth. The river is crossed here by three chain ferries, which carry cars, buses, trucks and pedestrians across the 500-yard wide tidal estuary.

Torpoint is the Gateway of South East Cornwall and the Rame peninsula. Torpoint Town was developed to provide housing for workers at the dockyard. Naval facilities were also built around the town.


Photo courtesy of Julian Freeman


Problem

"Many different contracts with several suppliers & various end dates"

Prior to the partnership with The Electric Board, utility management for all Council buildings had been "difficult and very time consuming" for Council staff.

There were many different contracts with several suppliers & various end dates across the Councils portfolio.

This required a much greater workload than necessary at the various renewal times, taking up valuable time and resource.

The Council had been contacted from similar companies in the past but thought the transparency, service level, communication and ease of dealing with The Electric Board stood out from the rest.


Photo courtesy of Julian Freeman


Solutions

Contracts

"We placed termination and managed the change of supply for all Council sites, providing one supplier & aligning all contract dates"

Upon first inspection, we identified many of the meters were out of contract and paying much higher rates than necessary.

We carried out the exercise of collecting all usage & energy contract information for each site, allowing us to gather accurate prices from a range of various suppliers, adhering to the strict tendering requirements of the Council.

Once the Council had chosen their preferred rates & supplier, we placed termination and managed the change of supply for all Council sites, providing one supplier & aligning all contract dates.

Estimated Reads

"Ensured accurate billing going forward"

The Electric Board identified some of the Council energy bills had been based on estimated consumption figures. Estimating consumption can often lead to inaccurate bills and potentially unnecessary costs.

TEB organised Automatic Metre Readers (AMR’s) to be fitted on all meters, ensuring accurate future billing.


Photo courtesy of Julian Freeman


Water


"Not just gas & power"

The Electric Board don’t just deal with Gas & Power contracts: Just like with the energy contracts, TEB conducted a detailed analysis of the Councils water contracts and arranged a cheaper supplier.

Compliance

"Avoid any potential penalties"

Any public building that is over 250m² needs to have a valid Display Energy Certificate (DEC) and display it at all times, failure to comply with this can result in a financial penalty of £500 for not displaying and £1000 for not holding a valid DEC and advisory report.


At the time of our analysis, Torpoint didn’t have a valid certificate or a report. We arranged for one to be carried out to avoid any potential penalties.

Torpoint Town Council now benefits from a full account management service from The Electric Board. Their dedicated account manager takes care of all utility queries and needs and is always on hand, providing a dedicated energy partner for years to come.


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Photo courtesy of Julian Freeman


The Electric Board comprises of a team of industry expert energy procurement and business utility specialists'.

Our main focus is to evaluate all aspects of energy consumption for our clients. Often within a wide range of organisations, spanning all major industries including corporate, multi-site, SME, sole traders and charities.


​We will take a more detailed look at the consumption habits and needs, procure the best energy deal on the market for your business, and provide case studies and easy to implement tips to help you improve your carbon footprint.


​Our key differentiator is that unlike other energy consultants, energy comparison sites, and brokerages, we operate transparently in regards to our commissions. We believe a relationship based on trust and mutual affinity can produce the best results.


Call us today on 0191 466 1213 for a no-obligation chat with one of our team.

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The Electric Board

Tel: 0800 245 5054

Email: info@theelectricboard.co.uk

 

Cross House, Westgate Road, Newcastle upon Tyne. NE1 4XX, United Kingdom
 

‘The Electric Board’ is a trading style of Informed Energy Ltd.

Company number: 11576492 

 

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